Question two

Roger says 'if his request is not met, he will complain outside and let them decide what's reasonable'. If he complains to our office, would we determine what's reasonable?

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Many people have the opinion that our office is the umpire in situations like Roger's but this is not true.

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Roger will have to show that he is being discriminated against in a complaint to us, but will not have to prove what's reasonable.

Good answer.

If Roger takes up the matter with us, independent expert advice may be sought to determine if it is reasonable for the employer to accommodate him with a stool.